Terms & Conditions
By making a purchase or submitting the deposit payment, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions set forth in this agreement.
- Customer understands that during the remodel, the kitchen may be non functional for at least 2 weeks. California Cabinets does not guarantee a fixed project timeline and will not be held responsible for delays due to circumstances beyond our control.
- Ownership of materials remains with California Cabinets Dist. until payment is received in full.
- A late fee of 2% per month will be charged on any outstanding balance until full payment is received following the completion of installation
- Customer is responsible for all collection costs, attorney fees, and interest incurred due to late or unpaid balances.
- We do not offer a warranty or are not responsible for any defects, damage, surface cracks, or other issues related on customer supplied materials.
Shade Variations-Wood Cabinets: California Cabinets Distributor, Inc. shall do its very best to provide our customers with the most accurate color samples as possible. However, shade variation is to be expected when purchasing a natural product such as wood. All wood species are a product of nature and therefore, natural ‘imperfections’ (spots, shade variances, knots, etc.) will exist. A solid wood cabinet door may not have full matching grain or color. Changes cannot be made to these natural grain and color variations. California Cabinets Distributor, Inc. offers no guarantees on variations in color.
Wood Care: All products should be kept in a climate controlled environment at all times. Any other conditions may void the manufacturer's warranty. It is the nature of wood to expand and contract to varying degrees depending on climate conditions. As a result, cabinet lines with painted surfaces may show fractures in the paint at joints. This is normal and is not considered a defect.
Shade Variations-Stone: Shade variation is to be expected when purchasing a natural product such as stone/granite. The Buyer hereby acknowledges that all products offered by California Cabinets Distributor, Inc. are subject to substantial variations in color, shading, width, dimensions, texture, shape, finish, consistency and durability. It is understood and agreed that California Cabinets Distributor, Inc. shall not be held responsible for any and all damages and/or claims resulting from natural variations in the products. Stone products, due to their brittle and porous nature, are subject to chipping and splitting and California Cabinets Distributor, Inc. shall not be responsible for such events. In addition, California Cabinets Distributor, Inc. will not be responsible for the any removal, replacement and/or installation of solid surfaces or related products.
Measurements: It is the responsibility of each client to provide California Cabinets Distributor, Inc. with accurate measurements of their space(s). California Cabinets Distributor, Inc. recommends hiring a professional contractor, installer or finish carpenter to assist with this process if the client is not 100% confident in their ability. It is recommended that the same professional who will be completing the product installation, be involved in the measuring process. Professionals who are trained in the field are more likely to catch potential installation issues during the measuring process than a typical homeowner is California Cabinets Distributor, Inc. is in no way shape or form responsible for the measurements provided by clients.
Take-offs/Drawings: Construction projects change during the process. The design dimensions provided by California Cabinets Distributor, Inc. will be exact and based on the information provided by the client. Should any information change during the construction process, it is the responsibility of the client to inform California Cabinets Distributor, Inc. of such changes prior to ordering. California Cabinets Distributor, Inc. is not responsible for any client provided measurements. It is the responsibility of the client to ensure they are providing California Cabinets Distributor, Inc. with accurate and updated information and dimensions at all times.
Ordering: All orders placed with California Cabinets Distributor, Inc. are considered 'Special Order' and are not stock items. Therefore, 100% payment is due at the time of purchase. Only approved licensed trade accounts may order with a 50% deposit if the additional 50% is within their credit limit. However, the additional 50% will be due two weeks prior to product arrival. There will be a 10% per month finance charge for balances over 30 days and the client will be responsible for all costs of collection, including attorneys' fees and costs, incurred by California Cabinets Distributor, Inc. in collecting any overdue amounts
Order Cancellations: All orders are final and cannot be cancelled at any time for any reason.
Lead Times: California Cabinets Distributor, Inc. will act on their clients behalf as a purchasing agent between the client and the manufacturer. California Cabinets Distributor, Inc. shall use reasonable effort to expedite their clients orders, however, clients should not expect any lead times faster than those as outlined in their contract agreement with California Cabinets Distributor, Inc. (typically 3 days-10 weeks, depending on product selection). California Cabinets Distributor, Inc. is not responsible for extended lead times for any reason out of California Cabinets Distributor, Inc. control.
Material Inspection: It is the responsibility of each client to inspect their purchase within seven (7) days of arrival. Any damage, manufacturers defect or incorrectly shipped items found must be properly documented, photographed and submitted to California Cabinets Distributor, Inc. within seven days of delivery. No claims of any nature will be considered upon the earlier of 1) the product is installed or 2) seven days from product arrival have passed. (Orders of extraordinarily large quantity may have a longer window of opportunity to properly inspect their purchase. Please refer to your purchase contract or speak with a California Cabinets Distributor, Inc. representative for more information.)
Replacement Items: Should your order require any replacement items for any reason, replacement items will be re-shipped by the manufacturer as quickly as possible. In some cases, this may be within a few days, however, in most cases, this will be within a couple of weeks due to the nature of each item being built to order. California Cabinets Distributor, Inc. and our suppliers are not responsible in any way for any issues or additional charges such delay might cause.
Returns: All purchases are final. California Cabinets Distributor, Inc. will accept no returns at any time for any reason.
Warranties: Each of California Cabinets Distributor, Inc. represented manufacturers offer their own product warranties. All products purchased from California Cabinets Distributor, Inc. are accompanied by such warranties. California Cabinets Distributor, Inc. offers NO additional warranties. Warranties cover parts only. Labor to replace replacement parts is the responsibility of the client. Warranties do not extend to defects caused by improper handling, storage, installation, assembly or disassembly, damages, product modifications, exposure to the elements including humidity or heat which may result in damaging the cabinets, misuse, abuse or negligence.
1. What is covered?
Almost all warranties cover defects in the materials used in a cabinet’s construction. For example, if the hinge on a cabinet door breaks, a replacement hinge will be provided. Likewise, any defects due to workmanship will be covered. If the cabinets arrive and a piece of molding has a scratch in the finish, a new piece of molding will be supplied.
2. What is not covered?
There are three key items that are typically not covered by warranty … misuse, natural aging/darkening of the wood, and labor to replace defective materials. As you would expect, the warranty excludes damage from misuse, abuse, negligence and improper installation. So, if your son uses the drawer as a ladder to reach the cookie jar on the counter, any damage will not be covered.
Over time, wood and finishes will be affected by a variety of environmental factors … lighting, smoke, humidity, and household cleaners to name a few.
Painted cabinets will eventually have small, visible cracking around joints due to the expansion/contraction of the wood from variation in household humidity. These are all considered part of the natural aging process of wood. Consequently, they are not considered imperfections and are not covered by warranties.
When an item is considered defective, the warranty only covers providing a replacement part. The labor cost to install/replace the defective part is typically not covered.
3. What is the length of the warranty?
Warranty length is generally related to the price of the cabinets. The more expensive the cabinets, the longer the warranty. In general, warranties run from 1 to 25 years. As you move to more expensive semi-custom or custom cabinets, the warranties are for the lifetime of the cabinets.
4. Is the warranty transferable?
Almost without exception, the warranty is only good for the original purchaser … it cannot be transferred when your home is sold.
NATURAL STONE & QUARTZ WARRANTY
- California Cabinets warrants the installation workmanship of all natural stone and quartz surfaces for a period of 1 year from the original installation date.
- All installations are performed following industry standards and guidelines.
Please note:
Natural stone (such as granite, marble, quartzite, etc.) and quartz surfaces are subject to natural and manufactured variations. This warranty covers installation workmanship only.
The following are not considered defects and are not covered under this warranty:
• Color and pattern variation in natural stone and quartz products.
• Surface features such as small pits, fissures, or texture inconsistencies.
• Seams, including seam placement, visibility, or slight height differences.
• Any cracking or damage caused by structural shifting, improper support, or heat exposure.
- Quartz is an engineered material but may still contain visible seams and color inconsistencies depending on the slab and layout.
- All natural stone surfaces must be sealed at least once per year. Some lighter colored stones may require more frequent sealing. It is the customer's responsibility to maintain sealing.
- This warranty does not cover plumbing, electrical, cabinetry, or any other components beyond the countertop installation itself. It also does not cover damage caused by abuse, neglect, or failure to maintain the surfaces properly.
CABINET WARRANTY
Appliance specifications and/or opening dimensions must be submitted to California Cabinets prior to the cabinet order being placed. California Cabinets assumes no responsibility for the accuracy of appliance dimensions or related information provided by the customer.
Cabinets are to be ready for installation as scheduled. It is the responsibility of the contractor/customer to ensure the job site is prepared for installation before cabinetry arrives. All work will be performed to professional standards using industry accepted trade practices.
Any deviation from approved specifications or changes requiring additional work will incur extra charges and must be approved in writing.
California Cabinets provides a 1 year limited warranty on cabinetry from the date of installation. This warranty does not cover damage resulting from abuse, neglect, or water intrusion. Cabinet doors that warp more than 1/4 inch and have gone through one complete seasonal. California Cabinets is not responsible for any warranty beyond the manufacturer's original warranty.
Please note:
California Cabinets reserves the right, at its sole discretion, to modify, update, or replace these Terms and Conditions at any time without prior notice. It is the customer’s responsibility to review the Terms periodically for any changes. Continued use of our services constitutes acceptance of those changes.
- Customer understands that during the remodel, the kitchen may be non functional for at least 2 weeks. California Cabinets does not guarantee a fixed project timeline and will not be held responsible for delays due to circumstances beyond our control.
- Ownership of materials remains with California Cabinets Dist. until payment is received in full.
- A late fee of 2% per month will be charged on any outstanding balance until full payment is received following the completion of installation
- Customer is responsible for all collection costs, attorney fees, and interest incurred due to late or unpaid balances.
- We do not offer a warranty or are not responsible for any defects, damage, surface cracks, or other issues related on customer supplied materials.
Shade Variations-Wood Cabinets: California Cabinets Distributor, Inc. shall do its very best to provide our customers with the most accurate color samples as possible. However, shade variation is to be expected when purchasing a natural product such as wood. All wood species are a product of nature and therefore, natural ‘imperfections’ (spots, shade variances, knots, etc.) will exist. A solid wood cabinet door may not have full matching grain or color. Changes cannot be made to these natural grain and color variations. California Cabinets Distributor, Inc. offers no guarantees on variations in color.
Wood Care: All products should be kept in a climate controlled environment at all times. Any other conditions may void the manufacturer's warranty. It is the nature of wood to expand and contract to varying degrees depending on climate conditions. As a result, cabinet lines with painted surfaces may show fractures in the paint at joints. This is normal and is not considered a defect.
Shade Variations-Stone: Shade variation is to be expected when purchasing a natural product such as stone/granite. The Buyer hereby acknowledges that all products offered by California Cabinets Distributor, Inc. are subject to substantial variations in color, shading, width, dimensions, texture, shape, finish, consistency and durability. It is understood and agreed that California Cabinets Distributor, Inc. shall not be held responsible for any and all damages and/or claims resulting from natural variations in the products. Stone products, due to their brittle and porous nature, are subject to chipping and splitting and California Cabinets Distributor, Inc. shall not be responsible for such events. In addition, California Cabinets Distributor, Inc. will not be responsible for the any removal, replacement and/or installation of solid surfaces or related products.
Measurements: It is the responsibility of each client to provide California Cabinets Distributor, Inc. with accurate measurements of their space(s). California Cabinets Distributor, Inc. recommends hiring a professional contractor, installer or finish carpenter to assist with this process if the client is not 100% confident in their ability. It is recommended that the same professional who will be completing the product installation, be involved in the measuring process. Professionals who are trained in the field are more likely to catch potential installation issues during the measuring process than a typical homeowner is California Cabinets Distributor, Inc. is in no way shape or form responsible for the measurements provided by clients.
Take-offs/Drawings: Construction projects change during the process. The design dimensions provided by California Cabinets Distributor, Inc. will be exact and based on the information provided by the client. Should any information change during the construction process, it is the responsibility of the client to inform California Cabinets Distributor, Inc. of such changes prior to ordering. California Cabinets Distributor, Inc. is not responsible for any client provided measurements. It is the responsibility of the client to ensure they are providing California Cabinets Distributor, Inc. with accurate and updated information and dimensions at all times.
Ordering: All orders placed with California Cabinets Distributor, Inc. are considered 'Special Order' and are not stock items. Therefore, 100% payment is due at the time of purchase. Only approved licensed trade accounts may order with a 50% deposit if the additional 50% is within their credit limit. However, the additional 50% will be due two weeks prior to product arrival. There will be a 10% per month finance charge for balances over 30 days and the client will be responsible for all costs of collection, including attorneys' fees and costs, incurred by California Cabinets Distributor, Inc. in collecting any overdue amounts
Order Cancellations: All orders are final and cannot be cancelled at any time for any reason.
Lead Times: California Cabinets Distributor, Inc. will act on their clients behalf as a purchasing agent between the client and the manufacturer. California Cabinets Distributor, Inc. shall use reasonable effort to expedite their clients orders, however, clients should not expect any lead times faster than those as outlined in their contract agreement with California Cabinets Distributor, Inc. (typically 3 days-10 weeks, depending on product selection). California Cabinets Distributor, Inc. is not responsible for extended lead times for any reason out of California Cabinets Distributor, Inc. control.
Material Inspection: It is the responsibility of each client to inspect their purchase within seven (7) days of arrival. Any damage, manufacturers defect or incorrectly shipped items found must be properly documented, photographed and submitted to California Cabinets Distributor, Inc. within seven days of delivery. No claims of any nature will be considered upon the earlier of 1) the product is installed or 2) seven days from product arrival have passed. (Orders of extraordinarily large quantity may have a longer window of opportunity to properly inspect their purchase. Please refer to your purchase contract or speak with a California Cabinets Distributor, Inc. representative for more information.)
Replacement Items: Should your order require any replacement items for any reason, replacement items will be re-shipped by the manufacturer as quickly as possible. In some cases, this may be within a few days, however, in most cases, this will be within a couple of weeks due to the nature of each item being built to order. California Cabinets Distributor, Inc. and our suppliers are not responsible in any way for any issues or additional charges such delay might cause.
Returns: All purchases are final. California Cabinets Distributor, Inc. will accept no returns at any time for any reason.
Warranties: Each of California Cabinets Distributor, Inc. represented manufacturers offer their own product warranties. All products purchased from California Cabinets Distributor, Inc. are accompanied by such warranties. California Cabinets Distributor, Inc. offers NO additional warranties. Warranties cover parts only. Labor to replace replacement parts is the responsibility of the client. Warranties do not extend to defects caused by improper handling, storage, installation, assembly or disassembly, damages, product modifications, exposure to the elements including humidity or heat which may result in damaging the cabinets, misuse, abuse or negligence.
1. What is covered?
Almost all warranties cover defects in the materials used in a cabinet’s construction. For example, if the hinge on a cabinet door breaks, a replacement hinge will be provided. Likewise, any defects due to workmanship will be covered. If the cabinets arrive and a piece of molding has a scratch in the finish, a new piece of molding will be supplied.
2. What is not covered?
There are three key items that are typically not covered by warranty … misuse, natural aging/darkening of the wood, and labor to replace defective materials. As you would expect, the warranty excludes damage from misuse, abuse, negligence and improper installation. So, if your son uses the drawer as a ladder to reach the cookie jar on the counter, any damage will not be covered.
Over time, wood and finishes will be affected by a variety of environmental factors … lighting, smoke, humidity, and household cleaners to name a few.
Painted cabinets will eventually have small, visible cracking around joints due to the expansion/contraction of the wood from variation in household humidity. These are all considered part of the natural aging process of wood. Consequently, they are not considered imperfections and are not covered by warranties.
When an item is considered defective, the warranty only covers providing a replacement part. The labor cost to install/replace the defective part is typically not covered.
3. What is the length of the warranty?
Warranty length is generally related to the price of the cabinets. The more expensive the cabinets, the longer the warranty. In general, warranties run from 1 to 25 years. As you move to more expensive semi-custom or custom cabinets, the warranties are for the lifetime of the cabinets.
4. Is the warranty transferable?
Almost without exception, the warranty is only good for the original purchaser … it cannot be transferred when your home is sold.
NATURAL STONE & QUARTZ WARRANTY
- California Cabinets warrants the installation workmanship of all natural stone and quartz surfaces for a period of 1 year from the original installation date.
- All installations are performed following industry standards and guidelines.
Please note:
Natural stone (such as granite, marble, quartzite, etc.) and quartz surfaces are subject to natural and manufactured variations. This warranty covers installation workmanship only.
The following are not considered defects and are not covered under this warranty:
• Color and pattern variation in natural stone and quartz products.
• Surface features such as small pits, fissures, or texture inconsistencies.
• Seams, including seam placement, visibility, or slight height differences.
• Any cracking or damage caused by structural shifting, improper support, or heat exposure.
- Quartz is an engineered material but may still contain visible seams and color inconsistencies depending on the slab and layout.
- All natural stone surfaces must be sealed at least once per year. Some lighter colored stones may require more frequent sealing. It is the customer's responsibility to maintain sealing.
- This warranty does not cover plumbing, electrical, cabinetry, or any other components beyond the countertop installation itself. It also does not cover damage caused by abuse, neglect, or failure to maintain the surfaces properly.
CABINET WARRANTY
Appliance specifications and/or opening dimensions must be submitted to California Cabinets prior to the cabinet order being placed. California Cabinets assumes no responsibility for the accuracy of appliance dimensions or related information provided by the customer.
Cabinets are to be ready for installation as scheduled. It is the responsibility of the contractor/customer to ensure the job site is prepared for installation before cabinetry arrives. All work will be performed to professional standards using industry accepted trade practices.
Any deviation from approved specifications or changes requiring additional work will incur extra charges and must be approved in writing.
California Cabinets provides a 1 year limited warranty on cabinetry from the date of installation. This warranty does not cover damage resulting from abuse, neglect, or water intrusion. Cabinet doors that warp more than 1/4 inch and have gone through one complete seasonal. California Cabinets is not responsible for any warranty beyond the manufacturer's original warranty.
Please note:
- Different wood species absorb stains differently and may result in color variations.
- Natural aging and color change of wood, as well as grain variations, are inherent characteristics and not considered defects.
- Painted wood products may shrink or expand over time, and small cracks or lines may appear. This is a natural characteristic of wood and is not considered a defect.
- This warranty does not cover damage caused by misuse, negligence, alterations, improper installation, storage(including lack of climate control), or handling, or non-residential use.
- Damage from tobacco smoke or heat exposure may affect thermofoil finishes and is not covered.
California Cabinets reserves the right, at its sole discretion, to modify, update, or replace these Terms and Conditions at any time without prior notice. It is the customer’s responsibility to review the Terms periodically for any changes. Continued use of our services constitutes acceptance of those changes.
