Terms & Conditions
Shade Variations-Wood Cabinets: California Cabinets Distributor, Inc. shall do its very best to provide our customers with the most accurate color samples as possible. However, shade variation is to be expected when purchasing a natural product such as wood. All wood species are a product of nature and therefore, natural ‘imperfections’ (spots, shade variances, knots, etc.) will exist. A solid wood cabinet door may not have full matching grain or color. Changes cannot be made to these natural grain and color variations. California Cabinets Distributor, Inc. offers no guarantees on variations in color.
Wood Care: All products should be kept in a climate controlled environment at all times. Any other conditions may void the manufacturer's warranty. It is the nature of wood to expand and contract to varying degrees depending on climate conditions. As a result, cabinet lines with painted surfaces may show fractures in the paint at joints. This is normal and is not considered a defect.
Shade Variations-Stone: Shade variation is to be expected when purchasing a natural product such as stone/granite. The Buyer hereby acknowledges that all products offered by California Cabinets Distributor, Inc. are subject to substantial variations in color, shading, width, dimensions, texture, shape, finish, consistency and durability. It is understood and agreed that California Cabinets Distributor, Inc. shall not be held responsible for any and all damages and/or claims resulting from natural variations in the products. Stone products, due to their brittle and porous nature, are subject to chipping and splitting and California Cabinets Distributor, Inc. shall not be responsible for such events. In addition, California Cabinets Distributor, Inc. will not be responsible for the any removal, replacement and/or installation of solid surfaces or related products.
Measurements: It is the responsibility of each client to provide California Cabinets Distributor, Inc. with accurate measurements of their space(s). California Cabinets Distributor, Inc. recommends hiring a professional contractor, installer or finish carpenter to assist with this process if the client is not 100% confident in their ability. It is recommended that the same professional who will be completing the product installation, be involved in the measuring process. Professionals who are trained in the field are more likely to catch potential installation issues during the measuring process than a typical homeowner is California Cabinets Distributor, Inc. is in no way shape or form responsible for the measurements provided by clients.
Take-offs/Drawings: Construction projects change during the process. The design dimensions provided by California Cabinets Distributor, Inc. will be exact and based on the information provided by the client. Should any information change during the construction process, it is the responsibility of the client to inform California Cabinets Distributor, Inc. of such changes prior to ordering. California Cabinets Distributor, Inc. is not responsible for any client provided measurements. It is the responsibility of the client to ensure they are providing California Cabinets Distributor, Inc. with accurate and updated information and dimensions at all times.
Ordering: All orders placed with California Cabinets Distributor, Inc. are considered 'Special Order' and are not stock items. Therefore, 100% payment is due at the time of purchase. Only approved licensed trade accounts may order with a 50% deposit if the additional 50% is within their credit limit. However, the additional 50% will be due two weeks prior to product arrival. There will be a 10% per month finance charge for balances over 30 days and the client will be responsible for all costs of collection, including attorneys' fees and costs, incurred by California Cabinets Distributor, Inc. in collecting any overdue amounts
Order Cancellations: All orders are final and cannot be cancelled at any time for any reason.
Lead Times: California Cabinets Distributor, Inc. will act on their clients behalf as a purchasing agent between the client and the manufacturer. California Cabinets Distributor, Inc. shall use reasonable effort to expedite their clients orders, however, clients should not expect any lead times faster than those as outlined in their contract agreement with California Cabinets Distributor, Inc. (typically 3 days-10 weeks, depending on product selection). California Cabinets Distributor, Inc. is not responsible for extended lead times for any reason out of California Cabinets Distributor, Inc. control.
Material Inspection: It is the responsibility of each client to inspect their purchase within seven (7) days of arrival. Any damage, manufacturers defect or incorrectly shipped items found must be properly documented, photographed and submitted to California Cabinets Distributor, Inc. within seven days of delivery. No claims of any nature will be considered upon the earlier of 1) the product is installed or 2) seven days from product arrival have passed. (Orders of extraordinarily large quantity may have a longer window of opportunity to properly inspect their purchase. Please refer to your purchase contract or speak with a California Cabinets Distributor, Inc. representative for more information.)
Replacement Items: Should your order require any replacement items for any reason, replacement items will be re-shipped by the manufacturer as quickly as possible. In some cases, this may be within a few days, however, in most cases, this will be within a couple of weeks due to the nature of each item being built to order. California Cabinets Distributor, Inc. and our suppliers are not responsible in any way for any issues or additional charges such delay might cause.
Returns: All purchases are final. California Cabinets Distributor, Inc. will accept no returns at any time for any reason.
Warranties: Each of California Cabinets Distributor, Inc. represented manufacturers offer their own product warranties. All products purchased from California Cabinets Distributor, Inc. are accompanied by such warranties. California Cabinets Distributor, Inc. offers no additional warranties. Warranties cover parts only. Labor to replace replacement parts is the responsibility of the client. Warranties do not extend to defects caused by improper handling, storage, installation, assembly or disassembly, damages, product modifications, exposure to the elements including humidity or heat which may result in damaging the cabinets, misuse, abuse or negligence.
California Cabinets Distributor, Inc. reserves the right to change these terms and conditions at any time.